FIDIC Guide to the Interpretation and Application of the ISO 9001:2000 Standard for the Consulting Engineering Industry

Preface 1
1. Introduction 2
1.1 Purpose of the guide 2
1.2 What is the ISO 9000:2000 family of standards? 3
1.3 Differences between ISO9001:1994 and ISO 90001:2000 – main changes 3
1.4 Transition from ISO 9001:1994 to ISO 9001:2000 4
2. ISO 9001 process approach to Quality Management Systems 5
2.1 The process approach 5
2.2 The P-D-C-A cycle and the process approach 6
2.3 Understanding the systems approach to management 6
2.4 Implementation of the process approach in relation to ISO 9001:2000 requirements 7
2.5 Documentation of processes 8
3. Application of ISO 9001:2000 to consulting engineering services 9
3.1 Introduction 9
3.2 Scope of the Quality Management System 9
3.3 Exclusions from the ISO 9001:2000 9
4. Interpretation of ISO 9001:2000 requirements for the consulting engineering industry 11
Appendix A – Example processes relating to ISO 9001:2000 35
Appendix B – References and further reading 36