SAICE

NEC4: The Role of the Service Manager

R1500,00 Incl. VAT

Product Code: TD/TTP/4RSM
Written by two NEC experts, NEC4: The Role of the Service Manager describes the technical and behavioural traits required for the role of Service Manager in a NEC4 Term Service Contract (TSC4). Practical examples show how the Service Manager plays a key role in providing leadership, encouraging a collaborative culture and working collaboratively with the wider service team. The book is divided into a chronological set of learning outcomes that mirror the order in which a service can be established and implemented. With numerous flowcharts, checklists, and sample forms, NEC4: The Role of the Service Manager is an essential practical guide for those performing the role of Service Manager, and will also be a useful reference for Contractors looking to work effectively with the TSC4, and an effective companion for TSC4 training courses.

Additional information

Weight 500 g
Author

Bronwyn Mitchell and Barry Trebes
Publisher

ICE Publishing
ISBN Number

978-0-7277-6446-1
Year

13 November 2019

Contents
Introduction
What is the NEC4 Term Service Contract?
Role of the Service Manager in the TSC
What comprises a TSC contract?
Others involved in the contract
Meeting the Contractor
Getting familiar with the contract
Ongoing procedures – week 24
Reaching the end of the contract
Summary
Contract communications
Checklist: What the Service Manager needs to know from the Client
Examples of what the Service Manager can look for in the contract documentation
Examples of what the Service Manager should look for in the Scope
Form: Delegation of Service Manager duties
Checklist: Kick-foo meeting with the Contractor
Checklist: Templates that can be used by the Service Manager
Chronological management procedures
Index